Careers · Full time · Remote or Houston, TX
Customer Service Representative
Be the friendly, organized voice our customers count on from order to delivery. Work remotely or from Houston, Texas.
What you will do
- Answer customer calls, texts and emails about orders, payments and deliveries
- Keep customers updated as their container order moves toward delivery
- Coordinate delivery details with customers and our independent drivers
- Help with paperwork, payment follow-up and order records in our system
- Solve problems calmly and pass sales questions to the sales team
What we look for
- Customer service experience by phone, text and email
- Patient, clear and professional communication
- Comfortable working on a computer and learning our systems
- Strong attention to detail and follow-through
- Logistics, dispatch or trucking experience is a plus
Details
- Location: Remote (anywhere in the United States) or our Houston, Texas office
- Schedule: Full time
- Pay: Discussed with qualified applicants
How to apply
Fill in the form with your details and, if you have one, attach your resume. We read every application and contact the people whose experience fits.
Looking for driving work? See owner-operator hotshot driver jobs. All openings are on our careers page.